FAQ’s & Policies

  • Session fees are collected at the time of scheduling or at the end of each session.

    Touchpoint Coaching is billed monthly as a subscription.

  • I accept credit/debit cards or Venmo.

  • No. Coaching is not medical or clinical treatment, and insurance does not reimburse coaching services. However, we've intentionally priced our services to minimize financial burden/stress for our clients.

  • Yes. Life shifts — and your coaching plan can shift with it. Just keep in mind that tier pricing is based on session frequency and commitment level, so changing plans may also change your monthly rate.

  • Yes. You may book a single session at the listed per-session rate without committing to a plan. However, this is easier and more cost effective to do so when you are already commited to a specific tier or subscription plan.

  • No. You only pay for sessions you actually receive, with the exception of late-cancellation and no-show policies previously stated.

  • Touchpoint Coaching is designed for brief check-ins and accountability support. It includes up to 4 × 30-minute sessions per month, and unused sessions do not roll over.

    This option is best for lighter support rather than deep transformational or trauma-focused work.

  • Life happens. If you need to reschedule, please be considerate and provide as much notice as possible. Below is our policy:

    • 24+ hours notice — no fee
    • Less than 24 hours notice — up to 50% of session fee
    • No-show — full session fee

    Emergencies or crises will always be met with compassion and flexibility.

  • Yes. A limited number of scholarship spaces are available at a reduced rate for individuals experiencing financial hardship. Scholarship rates are aligned with session frequency and level of support.

    If cost is a barrier, please reach out — we’ll explore options together.

  • I offer 1:1 life coaching sessions, multi-session coaching programs, and Touchpoint Coaching for shorter accountability-focused check-ins.

  • Coaching and therapy sometimes overlap — both can feel healing, supportive, and transformative.

    Therapy is a clinical service focused on diagnosis, treatment, and healing psychological disorders or acute trauma.
    Coaching is non-clinical and is focused on clarity, direction, habits, identity, confidence, and forward momentum.

    In coaching we do talk about your story. We may explore past experiences, emotional wounds, and repeating patterns — especially when they are influencing who you are today. When deeper traumas create mental health conditions, clinical care is appropriate and will be recommended as a supplement to our services.

    Coaching does not diagnose or treat mental health disorders.

  • I work with adults who are navigating transition, reinvention, burnout, career crossroads, identity shifts, and seasons of emotional overwhelm where clarity and direction feel difficult to access.

  • Coaching services are offered primarily for adults. Minors may be considered on a case-by-case basis with written parental or guardian consent.escription.

  • Yes. All sessions are offered online so we can work together from wherever you are.

  • We clarify where you are, identify your challenges, determine what matters most right now, uncover patterns that may be keeping you stuck, and create grounded next steps. The goal is practical clarity paired with emotional relief and renewed forward movement.

  • Our work is collaborative, judgment-free, and human. You bring your lived experience; I bring structure, perspective, and tools. We slow things down, make sense of what feels tangled, and build momentum toward the life you actually want.

    This is less like traditional therapy/coaching and more like having someone who knows you in your corner –– a confidant or sounding board to help you navigate life’s challenges. Feels much more like a conversation with a good, empathetic and knowledgeable friend than being evaluated or analyzed.

  • My approach blends practical strategy with emotional clarity. I’m not here to give you generic motivation — we uncover what’s actually getting in the way, build clarity around your values, and create grounded next steps that feel doable and aligned.

  • You can schedule your first session using the “Scheduling” button on the site. If you’d like to talk first, you are welcome to book an initial free clarity call to see if we’re a good fit.

  • You can reach me via the contact information (phone & email) on the website. I do my best to respond within 24–48 hours on business days.